Operational

Admission Reflection Tool (ART)

SDEC at Weston General Hospital- Weekday Professional Line

Arranging ambulance transfer for your patient

Bank Holiday Pharmacy Listings

BRI SDEC (A307)

Prison Healthcare in Out of Hours

CAS (clinical advice service) 111 calls

Child Protection Information Sharing (CP-IS) Briefing

IUC Clinical Co-ordinator Handbook

Consumables Held at All IUC Bases / Treatment Centres

Emergency social care

General Medical Admissions Information for Weekday Professional Line

Guidance for using the Follow up Queue in IUC

Guidance for when to use the Patient Line in IUC

Handover from WDPL to IUC OOH

Hospital Referrals and Admissions in the OOH period

Hot clinics and admission avoidance

Language Line

Managing and Closing a Failed Patient Contact

Medical SDEC (Same Day Emergency Care) at NBT

MiDoS - Find local services

OOH Crib Sheet

Patient Leaflet - SevernSide Integrated Urgent Care Service

Patient Satisfaction Questionnaire - PSQ

Patients Recording Consultations

Pharmacy Code

Practice Codes - BNSSG ODS Codes

Booking appointments/ home visits in IUC with appropriate timeframes/ prioritisation (2 hours/ 6 hours)

Raising Concerns / Whistle blowing

Referring to Children's ED

Refugees / Asylum Seeker Healthcare

ReSPECT forms / DNAR forms in IUC

Process for sending onward patient referral documents from SevernSide IUC

Hearing Impairment Sign Solutions and Relay UK

Sirona Bedded units, Yate, Thornbury, Clevedon and SBCH

Somerset Practices

Toxic ingestion/ management of overdose, and Toxbase training

Transferring calls (Weekday Professional Line)

Use of EMIS within Severnside

WDPL Whatsapp Group

Sickness Reporting