Service

Toxic ingestion/ management of overdose, and Toxbase training

Booking appointments/ home visits in IUC with appropriate timeframes/ prioritisation (2 hours/ 6 hours)

Patient Leaflet – SevernSide Integrated Urgent Care Service

Clinical Coordinator (CC) for advice and support for clinicians on shift

Information for patients who wish to feedback or complain and the complaints policy

Booking 6-hour appointments using the Admin button/ non-clinical call back queue (if slots are not available in the appointment book)

Arranging ambulance transfer for your patient