Service

Arranging ambulance transfer for your patient

Booking 6-hour appointments using the Admin button/ non-clinical call back queue (if slots are not available in the appointment book)

Information for patients who wish to feedback or complain and the complaints policy

Clinical Coordinator (CC) for advice and support for clinicians on shift

Patient Leaflet – SevernSide Integrated Urgent Care Service

Booking appointments/ home visits in IUC with appropriate timeframes/ prioritisation (2 hours/ 6 hours)

Toxic ingestion/ management of overdose, and Toxbase training